Services
Hardware Refresh & SaaS Support

Outdated hardware and software creates bottlenecks, exposes your business to security risks, and makes compliance harder than it needs to be. With Hardware as a Service (HaaS) and Software as a Service (SaaS) from Digital DataComm, your business gets access to modern, secure, business-grade hardware and thoughtfully chosen software upgrades without the large upfront capital outlay.

Instead of purchasing expensive equipment or individual software licenses, you can lease the hardware you need under a single monthly agreement or we can help you manage bulk license orders when applicable. We handle procurement, installation, ongoing support, and equipment refreshes — all included in a predictable budget.

Schedule A FREE 15-Minute Discovery Call

 
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The Real Cost of Outdated Hardware

Holding onto old or unsupported technology might seem like a way to save money. In reality, it costs more in the long run. Here are the most common issues we see:

  • Slow, unstable machines that drain productivity
  • Systems no longer supported by vendors or security updates
  • Increased vulnerability to cyberattacks and data breaches
  • Compliance violations from unencrypted or non-compliant devices
  • Rising repair costs and extended downtime
  • Delays in onboarding and role changes due to provisioning issues

Hardware and Software as a Service eliminates these issues with a modern, supported device fleet that is managed and monitored from day one.

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Why Choose Digital DataComm for Hardware and Software Services?

We Specialize in Compliance-Heavy Industries

From HIPAA and PCI to SOC2 and CMMC, we understand the regulatory challenges your business faces. Every device and program we deploy is configured to meet industry-specific compliance standards, ensuring your environment is both secure and audit-ready.

Lightning-Fast Response Times

When something breaks or doesn't work, you need help fast. That's why we guarantee you will talk to a live technician in five minutes or less — or we pay you $100. Our average urgent issue response time is under 2 minutes.

Enterprise-Grade Tools with Local Service

You get the same advanced tools used by Fortune 500 companies, backed by boots-on-the-ground support from a team right here in your community. We don't just ship boxes. We provide fully managed, fully supported hardware and the software support to get the most out of the devices.

Transparent, Predictable Pricing

With HaaS and SaaS, you avoid large capital expenses and never worry about hidden service fees. Everything is covered in a flat monthly rate, including deployment, support, replacements, and lifecycle management.

Peace of Mind

You should not have to stress over failing devices, outdated infrastructure, or surprise bills. With Digital DataComm managing your device and software spend, your team can focus on what matters most — growing your business and serving your clients.

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Blue QSC logo on a white background representing professional audio equipment brand.
Microsoft Azure logo with four colored squares and gray text on white background
Cisco Meraki logo featuring grey and green text with a stylized signal icon above the name
Lego logo with Lego text in black next to a red square with a white cross inside it
Visionary logo with blue hexagonal shapes and black text reading Network Audio Video
AWS logo with black lowercase letters and an orange curved arrow below, symbolizing cloud computing services.
Zoom logo in white letters on a blue gradient background representing the video communication platform.
DesignRush 2024 verified agency badge in blue with flame icon and checkmark ribbon.
Amazon WorkSpaces logo inside a cloud outline with an orange hexagon showing computer and mobile icons.
Blue Dell logo with stylized tilted E inside a blue circle on a transparent background
Fortinet logo with text 'Authorized Partner' below, featuring a red emblem incorporated into the brand name.
Microsoft Partner logo in black text with a horizontal line separating the two words on a white background.
Cisco Partner logo in blue with stylized signal bars over the brand name on a white background
Black SHURE logo text on a white background representing the audio equipment brand.
Axis Communications logo with a yellow and red triangle and authorized partner text in a gray box.
Cisco Meraki Partner logo with stylized network bars and green text on a white background.

Our Services  

At Digital DataComm, we deliver high-performance IT solutions built for healthcare, dental, and compliance-driven organizations. Whether you need help navigating strict regulations, securing sensitive data, or modernizing your technology, we provide the tools, support, and experience to keep your business running with confidence. 

Frequently Asked Questions About Hardware and Software as a Service

What are the benefits of using HaaS and SaaS?

HaaS and SaaS remove the need for large capital expenditures and helps businesses keep their technology current without worrying about maintenance or refresh cycles. It also reduces downtime and improves employee productivity by ensuring devices are reliable and up to date.

What type of equipment can I lease?

Our programs includes desktops, laptops, servers, firewalls, switches, wireless access points, the software packages depending on your industry to get the most out of those devices, and more. We match each device to your specific operational and compliance requirements.

Do I own the hardware?

No. With HaaS, you lease the hardware from us as part of a service agreement. This allows us to replace, upgrade, or service equipment as needed without additional costs or delays. With our SaaS service, we help you manage software licenses the same way you would normally, either buying programs outright or buying access depending on the program.

Who handles support and maintenance?

We do. Our team takes full responsibility for monitoring, updating, and servicing the hardware during the lease term. If something breaks or underperforms, we replace it at no cost to you.

What happens when the hardware reaches end-of-life?

We proactively replace aging hardware before it becomes a problem. You never have to worry about budgeting for replacements or experiencing slowdowns due to failing equipment.

Can I scale up or down?

Yes. Our service grows with you. Whether you're adding locations or downsizing a department, we can quickly adjust your device count and monthly agreement accordingly.

What Our Clients Say About Us

Best part of Digital Data is the competence and experience… on Network, PC and MAC

Digital Data has been our IT support firm for the past 3+ years. Prior to that we had tried a full-time & part time on site IT director both of which were less than satisfactory but overall more expensive which would have included the physical facility allocations. The very best part of...

Digital Data has been our IT support firm for the past 3+ years. Prior to that we had tried a full-time & part time on site IT director both of which were less than satisfactory but overall more expensive which would have included the physical facility allocations. The very best part of Digital Data is the competence and experience of their personnel both on Network, PC and MAC. They are always available during business hours from 8-5 with emergency after hours assistance if needed. Digital Data provides weekly site visits and in person help which was not provided by our last IT remote provider. We consider them new friends and their willingness when we are stressed with issues is so much appreciated and needed.


Mark

Strategis Financial Group

I felt as though I was a large corporation getting preferential treatment!

I am so pleased with the efficiency and professionalism of this organization. My requests were handled very promptly. I felt as though I was a large corporation getting preferential treatment! Thank you for all you do.

Natalie L.

The Link School

Personable and Friendly

Digital Data Comm has provided excellent service at a very reasonable price. Their readily available staff are personable and friendly while offering helpful advice a in a timely manner. I highly recommend Digital Data Comm for all your tech support needs.

Alexa

Noorda College

I think they are as paranoid about protecting our data as we are.

Digital DataComm has saved my bacon more than a few times. Craig and his team came in and put our IT house in order. The depth of their knowledge and understanding is truly impressive. We never threw anything at them that they hadn't already tackled multiple times before. Due completely to...

Digital DataComm has saved my bacon more than a few times. Craig and his team came in and put our IT house in order. The depth of their knowledge and understanding is truly impressive. We never threw anything at them that they hadn't already tackled multiple times before. Due completely to their help we were able to put a plan in place to support our growth and protect our data. I think they are as paranoid about protecting our data as we are. We consider them our partners when it comes to all of our IT needs. My favorite part is I no longer have to provide tech support to our staff. Digital DataComm takes care of that too. This has allowed me time to focus on my real work.


John Roylance

Vísi

Thank you

Bless you. Thank you for being proactive!

Kristi

Monuments Academy

Exceptional experience with Digital Data-comm 

I received a call from our Comcast representative asking for an update on our project plans to perfect our robust redundant Internet and I let them know that we were working with Digital Data-Comm on advancing the project. The Comcast representative mentioned that they have worked many times...

I received a call from our Comcast representative asking for an update on our project plans to perfect our robust redundant Internet and I let them know that we were working with Digital Data-Comm on advancing the project. The Comcast representative mentioned that they have worked many times with the Digital Data-comm team and holds the team in high esteem. I have recommended Digital Data-Comm on many occasions because of their wide depth of expertise, quick response time day and night, exceptional follow-through, attentive to details, building exceptionally reliable systems, and they good people to work with.

Digital DataComm is creative in finding affordable solutions to fit our budgeting and with their breadth of experience, he quickly eliminates solutions that can be costly mistakes. Digital DataComm did most of the original data infrastructure design, implementation, and plays a key role determining the direction for most new technology implementations for over the last 10 years for Rocky Mountain University of Health Professions. Their background pulls from a wealth of experience in advanced systems that has saved us doing costly trial and error. I highly recommend using this valuable resource.


Royal Chamberlain

Rocky Mountain University of Health Professions

Eliminate IT Surprises and Scale with Confidence

With Digital DataComm's Hardware as a Service and Software as a Service offerings, your team always has the right tools for the job. No more surprise costs. No more scrambling to replace old devices and patch software security gaps. Just secure, up-to-date equipment that keeps your business running.

Schedule Your 15-Minute Discovery Call Today
See how predictable IT costs can transform your operations.